We publish concise answers to questions asked multiple times. This is our “Frequently Asked Questions” or “FAQ”. If your question is not answered here, please Ask Us.
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Question Categories
- Account Questions
- Appearance Questions
- Blog Questions
- Content Questions
- Error Questions
- Event Questions
- Exodus Questions
- Homepage Questions
- Image Questions
- Jubilee Questions
- License Questions
- Location Questions
- Maranatha Questions
- Media Questions
- Menu Questions
- Miscellaneous Questions
- People Questions
- Plugin Questions
- Resurrect Questions
- Saved Questions
- Sermon Questions
- Support Questions
- Translation Questions
- Update Questions
- Widget Questions
- WordPress Questions
All Questions
- Account Questions
- Appearance Questions
- How can I add a favicon to my site?
- How can I add a font to the theme?
- How can I change the social media icons in the header or footer?
- How can I change the style of my theme? Can I edit CSS?
- How can I hide the breadcrumb path?
- Is the customizer tool in the demo included?
- Why do icons not show?
- Why isn’t the responsive design adapting to my mobile device?
- Blog Questions
- Content Questions
- Can I hide the page’s title?
- Can I use shortcodes?
- How can I change the number of posts (or sermons, events, etc.) shown per page?
- Why is formatting removed on the short version of posts?
- Why doesn’t the “more” block work?
- How can I do more with the content editor?
- Why are my changes not showing up?
- Why aren’t sermons, events, locations and people showing in the admin area?
- How can I make a link that looks like the theme’s buttons?
- Error Questions
- How can I fix “Update Failed” when saving a page or post?
- Why am I seeing an error with RSet.php on the events calendar?
- Why does “Not Found” show when trying to access some pages?
- What can I do when it says my file is too large to upload?
- Why do I get “HTTP Error” when uploading a file?
- Why does the map say, “This page didn’t load Google Maps correctly”
- Why do I see “syntax error, unexpected end”?
- What does “undefined function mb_strlen()” mean?
- Why does it say Internet Explorer is out of date when it is not?
- Why do I see Internal Server Error or a white screen after installing the theme?
- Event Questions
- How can I organize events into categories?
- How can I show events in a monthly calendar?
- How can I make an event recur in a custom manner?
- Can I exclude events on specific dates?
- Why are recurring event dates not changing automatically?
- Why don’t the extra options for recurring events show?
- Why are my recurring events not showing correctly?
- Why isn’t my event showing?
- How can I make the calendar start the week on Sunday?
- Why can’t I create a page at domain.com/events?
- Can visitors register for events?
- Why are same-day events showing in the wrong order?
- Why is my recurring event showing on the calendar every day?
- Can I make an event recur on the fifth week of a month?
- How can I duplicate an event?
- How can we show a notice for a canceled event?
- Exodus Questions
- Homepage Questions
- Image Questions
- Jubilee Questions
- License Questions
- Why won’t my license key activate?
- How can I deactivate my license on a site?
- How can I renew my license for updates and support?
- Will my website still work after my license expires?
- Can I upgrade my package or license?
- How can I update the payment details for my subscription?
- Can I transfer my license to another person’s account?
- How can I cancel my subscription (turn off automatic renewal)?
- Location Questions
- Maranatha Questions
- Media Questions
- Menu Questions
- Miscellaneous Questions
- How can we add a mailing list subscription form?
- How can we handle giving?
- How can I add Google Analytics tracking to my site?
- How can I add social sharing buttons to posts?
- How can I show tweets from Twitter in a widget?
- How can we handle prayer requests?
- What can we use for a church directory?
- Why is my website loading slowly?
- How can I change certain wording?
- How can I update PHP?
- People Questions
- Plugin Questions
- Resurrect Questions
- How can I change Resurrect’s colors?
- Why do widgets at the bottom of Resurrect’s homepage not show in the order I expect?
- Why do only two widget columns show at the bottom of my Resurrect homepage?
- Why do I see a light or dark flash before my background image loads?
- Why doesn’t my background color show with Resurrect?
- Saved Questions
- Sermon Questions
- How can I set a date in the past for a sermon?
- How can I change “Sermon” to something else?
- Why doesn’t the sermon Save/Download button work?
- Can I track the number of plays or views for a sermon?
- How can we host sermon audio with an external service?
- Why can’t I create a page at domain.com/sermons?
- Why isn’t the play button showing on the audio player?
- How can I make a link that redirects to the latest sermon?
- Support Questions
- Translation Questions
- Update Questions
- Widget Questions
- WordPress Questions
- How can I disable comments on pages or posts?
- How can I password-protect content?
- How can I customize the admin menu?
- How can we control which users can do certain things?
- How can I change the date or time format?
- How can search results be improved?
- Why don’t permalinks (URLs) look nice?
- How can I start over with WordPress?
- How do I use plugins with WordPress?
- How can I make big changes to my website without users seeing until I’m done?
- How should I set my site live by moving it from its temporary location to its final location?
- How can I change a page’s URL?
- How can I regain access to my WordPress site’s account?