Are you seeing “This page didn’t load Google Maps correctly” in place of maps on your website? This error has become a lot more common since Google Maps started requiring an API key on June 22, 2016 (after about 10 years of allowing keyless use). If you started using Google Maps on your website on or after that date then you will need to sign up for and implement an API key (older users still do not need a key).
Google has not made setting up an API key a very user-friendly process. Their interface is geared towards developers. As such, many users have trouble correctly creating a key. This guide is not just for our WordPress theme and plugin users but for anybody on the Internet who wants to know how to fix the “This page didn’t load Google Maps correctly” error on their website.
Find the Cause of “This page didn’t load Google Maps correctly”
Listed below are the most common errors reported by our users.
- MissingKeyMapError – An API key is not being used
- RefererNotAllowedMapError – Key doesn’t allow your URL
- ApiNotActivatedMapError – API is not enabled
- InvalidKeyMapError – The API key used is incorrect
- How to Fix Other Errors – More errors are possible
Fix the “This page didn’t load Google Maps correctly” Error
Now that you know exactly what is causing the error, you can fix it. Here are fixes for the most common Google Maps API errors shown in the console.
How to Fix MissingKeyMapError
MissingKeyMapError means you are not using an API key and will need to sign up for one then configure your website to use it. Websites that started using Google Maps on or after June 22, 2016 require an API key in order for maps to show.
Create a Google Maps API Key
Follow these steps to create and implement a Google Maps API Key.
- Go to the Google Maps Platform welcome page then click Get Started. You may need to log in or create an account if you do not already have a Google Account.
- Google will ask you for some information. If it asks you to create a project, go ahead and do that (no worries if not). You must add a payment method even though Google gives you a very large amount of free credits every month. To date, none of our customers have reported needing to pay anything for Google Maps.
- You will then be asked to choose products. Choose Maps then click Enable then answer the short survey.
- An API key will be generated and shown. Copy it to your clipboard with the button on the right then click Done.
- Our customers can go to their WordPress admin area and paste the key into Settings > Church Content > Locations then click Save Changes. Do not stop on this step. You still need to secure your key.
- Return to the Overview on Google Maps Platform. Under Enabled APIs (you may need to scroll to see this), click View all APIs.
- Under Additional APIs, click Geocoding API then Enable.
- Now choose Credentials in the menu to prevent other websites from using your key.
- Click your “Maps API Key” and select HTTP referrers under Application restrictions.
- Under Website restrictions, use ADD AN ITEM twice to add the two entries below (replacing yourname.com with your own domain).
- Click Save at the bottom and you’re done.
Note: Google says it can take up to 5 minutes for your key to become active. We’ve heard reports of it taking 30 minutes or longer. Keep this in mind if your maps do not show right away.
How to Fix RefererNotAllowedMapError
RefererNotAllowedMapError is the most common error we’ve seen apart from not using a key. The console will also say, “Your site URL to be authorized”. It relates to Steps 9 and 10 above when creating your key. Here’s how to fix the error.
- Go to https://console.developers.google.com/apis/credentials
- Click your API key’s name to edit its settings.
- Under Application restrictions, make sure “HTTP referrers (web sites)” is selected and that you have added the two entries below (replacing yourname.com with your own domain). Both are necessary and be sure that have you appended /* to the end.
- Click the Save button then wait a few minutes for the change to take effect (Google says it can take up to 5 minutes).
Tip: If you have multiple projects, make sure you are working with the correct one by using the dropdown at the top.
How to Fix ApiNotActivatedMapError
- Go to https://console.developers.google.com/apis/library
- Under “Maps”, click “View All” to see all API’s.
- Click the Enable button at the top and wait a few minutes for the changes to take effect (Google says changes can take up to 5 minutes).
Tip: If you’re using a different product than ours, you may need to enable a different API. If you’re unsure which API to enable, you can try enabling all of them (or ask your provider).
How to Fix InvalidKeyMapError
InvalidKeyMapError simply means the key you implemented is wrong. In other words, you created it but did not enter it into your website correctly.
- Go to https://console.developers.google.com/apis/credentials
- Copy your key.
- If you’re using our WordPress plugin, go to Settings > Church Content > Locations and paste your key into the Google Maps API Key field then click Save Changes. Otherwise, do similar according to the product you’re using.
How to Fix Other Errors
This guide covers the errors we’ve seen most commonly. There are other errors. To learn there causes and how to fix them, see the Google Maps API Error Messages documentation.
It’s Still Not Working
Here are three things to check if you are still seeing the “This page didn’t load Google Maps correctly” error.
- Wait five minutes. Google says it can take up to five minutes for the changes to take effect. I have heard that it can take up to 30 minutes in some cases, but give it at least five minutes.
- Check the console again. Revisit the section above on identifying the cause of the error. It is possible that you had two errors to begin with but only solved one or that the one error remains because you did not tweak the settings correctly.
- Clear your cache. If you’re using a caching plugin, purge it’s cache. Otherwise, your key might not be used right away. It doesn’t hurt to clear your browser cache either.
If you’re one of our customers, please contact us for support and we’ll help get your maps working.
We hope Google will improve the process of creating an API key now that they have made it a requirement for millions of non-developer users. Until then, I hope this guide will be helpful to many.
If you have any tips to add, please leave a comment…