"...really, really nice. Great job"
— Cam McVey What They Say
Home / Blog / News / Page 8

News (Page 8)

Custom Recurring Events 1.0

Custom Recurring Events Add-on

We’re excited to announce that the Custom Recurring Events plugin is now available. This is our first add-on for the Church Theme Content plugin.

What exists right now without this add-on are basic recurrence options for weekly, monthly and yearly. We’ve had many requests for “every X weeks” (bi-weekly, in particular) and the ability to make events recur on a particular week of the month, like “every second Wednesday”. The purpose of this add-on is to meet needs like these in order to save you time (ie. not having to manually move dates forward).

Support Satisfaction Ratings

December Happiness Report (2014)

December, 2014 Happiness Report

Our support system is powered by Help Scout. It works like email on your end. On our end, it’s a full-blown ticketing system with features that help us provide better support. One of the latest features Help Scout has added is Satisfaction Ratings. What you see above is a summary of the Happiness Report for December that Help Scout generated from support satisfaction ratings provided by our customers.

Please notice at the bottom of each reply you receive from us that there is a place to rate our response as Great, Okay or Not Good. You can also provide written feedback on how we did.

Pricing Adjustments and the Future

It has been more than a year since churchthemes.com launched. We have had the privilege of helping many churches build a new website, for which we are very grateful. We have learned a lot.

Theme pricing has remained the same since launching. Our themes are not at the bottom of the pricing barrel nor are they the most expensive, but they are on the lower end ($30 to $100 being the general range for professional WordPress themes). It has been clear for several months that a price increase is necessary in order to continue meeting the needs of our customers while running a sustainable business.

Twenty Video Tutorials

Videos Tutorial

If you follow us on social media or subscribe to our newsletter, you know that we’ve been producing video tutorials. We’re happy to announce that they’re done and ready.

Now you can find 20 video tutorials peppered throughout our Guides. Most videos are about five minutes in length. They show you exactly what to do, step by step. You can find a complete listing on the Video Tutorials page.

Finding Answers Just Got Easier

Question Kid

We decided after finishing the new Exodus theme that it would benefit all to improve our support resources. The first task was to improve Common Questions by expanding and reorganizing them.

I started using a new service recently and had about ten questions over the course of a few days. I was delighted to find they were all answered in a neatly organized and searchable section of their website. This is the experience we want to provide for you.